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Rosanna Marsella, DVM, DACVD
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How Do You Treat Pyoderma?
February 3, 2010
Have you noticed that, when performing culture and sensitivity testing on pyoderma cases, we have more and more results of methicillin resistance and multi drug resistance? We used to believe that only animals exposed to many antibiotic or belonging to veterinarians or other medical personnel would have this problem. Do you now see it also in other situations (e.g., first time pyoderma)?
Veterinarians have been lucky for many years and have been able to successfully use the same...
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Annie Mills, LVT, VTS (Dentistry)
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How are you improving your role in dentistry?
January 21, 2010
For many years, veterinary dentistry was primarily a "technician task" with minimum involvement by the veterinarian. The field of dentistry, through education, and the need for improved patient care, is rapidly changing throughout the veterinary community. Veterinarians are learning more advanced therapies and applying them in everyday practice. The technician's role is changing as well. The veterinarian and technician are becoming (or should be) a cohesive team in performing dentistry. ...
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Sheila Grosdidier
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The Golden Rule Was Wrong – 3 Trends in Client Service
January 14, 2010
Many businesses were built upon the client is always right, do onto clients as you would have them do onto you and never turn away a client. Have we reached a point in the market where these words of advice need to be set aside? Dialed down or just plain erased?
The answer is…..could be, could be now. Look at these trends:
1. This last year you saw Sprint fire 1,000 customers who were mercilessly congesting their toll free numbers and costing the company not only...
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